Can extra beds be provided for visiting guests? Is there a fee?
Yes, single folded beds can be pre-arranged for an extra fee that is € 35,00 per
night.
Is there a discounted rate for longer stays?
The longer you stay, the better the value becomes. Typically there will be a lower
rate available for stays of more than 7 days and stays more than 28 nights. Please
email info@wfapartments.nl for more detailed
information.
How do I pay, and when do I pay?
We accept payment by most major credit and debit cards, as well as bank transfers.
Full payment is required at the time of booking for stays 6 weeks or less, unless
otherwise agreed.
Am I charged if I pay by credit card?
There is a 5.5% fee for payments from credit cards.
Is the price shown per person?
The price you will be presented with will be the total price, having taken into
account the number of people, the type of apartment and the length of stay.
How do I reserve an apartment? When is my booking confirmed?
Apartment reservations are always made through our sales team, (info@wfapartments.nl),
and once the payment has been received, the conformation of the booking will be
sent.
How / when will i receive my confirmation?
Your confirmation will be received through email, after the payment has been processed.
How many people can stay in 1 apartment?
It depends on the size of the apartment, but general maximum occupancy is the following
:
- Studio (2 Adults)
- One-bedroom (2 Adults)
- Two-bedroom (4 Adults)
- Three-bedroom (5 Adults)
- Four-bedroom (6 Adults)
- Penthouse (6 Adults)
What is included in the rate?
It is very similar to a hotel, internet and all utilities are included and you only
pay extra for excessive usage of the utilities.
Do you provide disabled facilities?
Unfortunately, our apartments are not easily accessible for disabled people.
What is the difference between a studio and a One bedroom apartment?
A studio apartment has a shared living and sleeping area, it is comparable to a
large hotel room with a kitchen. Click here to see a typical layout. A One bedroom
apartment has separate living and sleeping areas, kitchen and bathroom.
What is the difference between a serviced apartment and a furnished apartment?
A serviced apartment is a furnished apartment with additional services offered,
such as housekeeping.
Do I have to pay a security deposit?
A € 300 security deposit is applicable.
When do I get my security deposit returned?
A deposit will be returned within 15 days if you leave the apartment clean and without
damage.
Can I start my stay on any day of the week?
Yes, we acknowledge that your travel accommodation needs can be for any time period
and try to cater to these needs.
I’m trying to book online, but the website says I can’t, what shall I do?
Contact our sales manager, and a response will be sent to you.
How can you offer such great rate?
Our vast scope and scale of operations allows us to give our customers the most
competitive prices.
When will you take the payment?
The first invoice must be paid before you can receive your booking confirmation.
What taxes apply?
6% VAT for rentals, 21% VAT for other expenses and 5.5% Amsterdam City Tax.
How far in advance do I have to book my apartment?
There is no set amount of time you are required to book your reservation, but the
further in advance the better.
How do I amend my reservation?
Do you have a minimum reservation period?
Yes, we require a stay of at least 6 nights.
How do I make a group reservation?
You can directly contact our sales department, or if you are a company, you can
join our free corporate program to receive the benefits.
Is it possible to view an apartment before a reservation?
Yes, by appointment, but all apartments are subject to availability and can be adjusted
until the day of check-in.
How do you handle private information from inquiries?
We are committed to protecting your privacy, we guarantee that we will not sell,
trade, or otherwise provide your personal information to others. We only use the
information we collect about you to process your inquiry.